Privacy policy


Di Lorenzo is subject to the provisions of the Privacy Act, and agrees to comply with the requirements of that Act when dealing with any information.

 

This policy applies to Di Lorenzo Caffé only, not to the websites of other companies or organisations linked to Di Lorenzo Caffé.

 

Details are collected from you essentially to make it easier for you to use our services. Depending on the service you are require, you could be asked to provide information such as your name, email and address.

 

Any personal information you provide will be used only for the purposes for which it was provided (or a related secondary purpose). These details are for our own use only and under no circumstances will be supplied to any other institution or person for any purpose.

 

Opting out 

You can opt out of receiving marketing material from us at any time.

 

 PayPal

The Di Lorenzo Caffé Privacy Policy explains how we treat personal information when purchasing products from www.dilorenzocaffe.com. The website does not contain any user financial details nor do we distribute user account information for marketing or promotional purposes out of our own organisation. Di Lorenzo Caffé provides PayPal to our registered users for a secure payment gateway. PayPal does not provide Di Lorenzo caffé with financial rewards for the use of their service.

   

Shipping and Returns                                                                                                                 We intend that all orders within Australia will arrive within 7 business days unless customer is notified otherwise.

                                                                                                                                                                                                                     Returns, Refunds and Exchanges                                                                                         The following Returns, Refunds and Exchange policy applies only to orders delivered within Australia. It is important for Di Lorenzo Caffé that its customers are 100% satisfied with all products purchased through the Di Lorenzo caffé shop. Should a customer be dissatisfied with any product purchased via Di Lorenzo Caffé online shop, Di Lorenzo Caffé will be happy to organise an exchange or refund for you.

Contact info@dilorenzocaffe.com to discuss any issues.

 
Refund/Exchange Conditions
All products must be returned sealed as soon as possible following purchase. Products must be packed appropriately to avoid in-transit damage. All returns will be inspected for authenticity prior to processing for refund or exchange. The purchaser may be contacted to clarify any issues relating to the returned product or to improve our quality control. Returned product postage will be at the discretion of Di Lorenzo Caffé.

 

Delivery of goods                                                                                                                     All items are shipped via Australia Post.                                                                                                                             Di Lorenzo Caffé accepts no responsibility for any damage to, loss of or late delivery of goods ordered from our web site.

 

Terms and Conditions

 

GST

GST is not applicable to all our products

 

Pricing

All prices are in Australia dollars and are subject to change without notice.
 

Method of Payment

PayPal

 

Errors and Omissions

Di Lorenzo Caffé Pty Ltd does their best to maintain the accuracy of products as depicted on their website, availability and prices. We do, however reserve the right to cancel an order and/or reverse a payment if an order has been placed based on wrong information.

 

Cancellation Policy                                                                                                                                                                                                        Orders are processed immediately, so therefore cannot be cancelled.

 

 

Copyright

All material provided about Di Lorenzo Caffé is copyright to Di Lorenzo Caffé Pty Ltd and is to be used for personal reference only.

 

ABN

Di Lorenzo Caffé Pty Ltd  ABN: 42 103 600 040